Do you provide transport from my resort?

We provide complimentary transportation from most resorts in Bavaro-Punta Cana. For a list of hotels we service, please click here. If your hotel is not on the list, please contact us to confirm pick up.

What amenities are there onsite?

Our main base in conveniently located in the center of Punta Cana. We are located in a private beach club in Bavaro Beach where our Punta Cana excursions and scuba diving trips depart. Onsite, there’s a restaurant, restrooms, beach bar, welcome center and a SeaPro mural of popular attractions in Punta Cana.

If I drive to your location, is there parking?

If you have your own transportation you are more than welcome to come to our main office as there is parking on the street near our office. We recommend that you book in advance so we can reserve a parking spot and ensure that there is availability.

I am a certified diver. Can my family that is not certified join me at Catalina and Saona Island?

Our excursions to Catalina Island and Saona Island are family-friendly tours, we offer a snorkeling option for guests that would like to join in on the fun. Since we cater to families, we keep families of divers and snorkelers together on the same catamaran.

What happens in the case of bad weather?

We assess the weather on a daily basis and look at various factors including the coast guard considerations when making the decision to cancel a tour. In the event that the weather prevents us from going out, we will contact you before the scheduled departure time to let you know. Should we need to cancel your activity, you may reschedule for another available date or time.

I would like to book multiple days of diving but can only select one day?

At the time of booking you only need to select the start date, once you complete your reservation you will have an option to select the remaining dive days.

I need to rent some diving equipment, but I don’t see that option.

Dive equipment is an add-on option. Once you select the dive package and you would like to rent equipment, you will be given the option to select the add-ons.

Are there any conditions that would prevent me from diving?

There are certain health conditions that can affect your safety while diving. Please refer to our medical policy.

How can I prepare for the PADI course in advance?

After booking the certification course, we will send you an e-book with the recommended reading.
The ebook is your course book and covers the theoretical part of the diving course. Students that read the first 5 chapters of the ebook and take the practice quizzes are more prepared for the certification and exam and in most cases are able to complete the courses in a shorter time.

How long is the drive to Saona island?

All Saona Island tours depart from the Bayahibe, which is approximately 50 minutes from our departure point in Punta Cana. Some hotels are further away and will require a bit more of a commute time.

How long is ride to Catalina Island?

All tours to Catalina Island depart from the port of La Romana and is approximately 1 hour away from Punta Cana. Some hotels are further away and will require a bit more of a commute time during the morning pick up.

What's the cancellation policy?

You can cancel your reservation more than 72 hours in advance prior to the tour start time and we will issue a full refund. Dive Certification Courses assigned a Certification Pack (book and pic) will be refunded the course minus the cost of the Certification Pack ($55).